Customer and Client Development Planning Workshops 

We facilitate planning workshops with your client facing team to grow your business and deepen your relationships with existing clients

We base our workshops on the practices
 of the most successful companies 

We assess where you are in your clients' accounts today
are you a vendor, supplier, strategic supplier or partner.

We will create a vision of where you want to be

We show you how to perform a gap analysis

From those gaps you define what action's needed

Sounds Simple?   It is…

The art is in the facilitation, preparation and set up

What are the benefits of Client Development Planning the Rainmaker way?

The team builds the plan themselves
In the building of the plan is their commitment to the actions 
Each member of the team is given the chance to come up with their ideas
All the ideas are focused on how to improve the Performance of the account team
The team will have a short, easily communicated plan
Regular reviews of the plans will steer their progress towards their goals

What kind of activities and exercises will be in the workshop?

• We work out where is your client trying to go as a company?
• What’s hot on their agenda today?  How can you contribute to that?
• How do you move from Tactical to Strategic Partnership?
• Exercises to identify the opportunities in the account for you
• Who are our supporters? Who are our detractors?
• Who has met who so far? Who needs to meet who?
• What will they talk about when they meet?
• What would be great ways to open up opportunities?
• What would be some social activities for your team to do with theirs?
• Contribution from everyone on ideas as to how best to progress
• Ordering all of the ideas into a priority few
• Cascade actions , measures, responsibilities and timescales to the right levels  
• Second level planning down to specifics

What will you walk out with after the workshop?

• An  plan jointly built by all members of the account team
• Including specialist teams as well as account team members
• A clear understanding of the current situation
• A jointly developed vision of where the team needs to get to in the future
• A shared set of values of how they would like the team to be managed  
• A shared plan of how they will move to their desired state

Who are the people who will actually facilitate the sessions?

Here are 2 of the facilitators we might deploy to support you

Allan James: Has led facilitated a number of workshops in a number of companies.He's travelled the world, particularly likes a challenge and has constructed innovative workshops that deliver

Allan was head of Hewlett-Packard’s Management development team in the UK and senior manager in HP’s EMEA  Organisation Effectiveness Team.

Rob Biggin: Rob has facilitated Leadership teams in companies as diverse as BP, Checkpoint Ltd , TMP UK Ltd , Microsoft and Hewlett-Packard. 
He was Area Sales Director Of Hewlett-Packard before going on to become Category Managing Director Of the Healthcare Business Unit in UK and Ireland and on to be European Marketing Director of HP’s Multi $bn IT Services Business.

Who have we facilitated workshops for?

• We’ve facilitated account development workshops for TMP UK Ltd.
  Here we discovered major opportunities in their strategic accounts
  and built simple account plans for them to deepen their relationships
  with each of their top 15 accounts.
• We’ve also facilitated workshops for HP as well as for companies with tens of employees and big client issues 

What did your clients say of your services?

“The scenario and business planning sessions Rainmaker facilitated with the
management team at Empower were powerful and illuminating.
Their skill and experience in this area certainly helped us to move forward
significantly towards where we needed to be”
Phil Lawler: Chairman of Empower Ltd.

If this program looks like something that would suit you…

What should you do now? You have a number of options:

Call us on 0845 652 1955

• We are an experienced team, focused and small in number
• And we like to keep busy... so if you want to be first in the queue
• This is the option to choose

Take the Rainmaker Challenge:

Email us info@rainmaker-coaching.co.uk

Describe your situation and
your issues in 5 lines or less

Our consultants will respond back
with 2 suggestions in 2 working days

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Email us, put “Get to know us” in your subject line add your contact details

We will arrange an All Ears meeting. We'll ask lots of questions and listen

We’ll get an understanding and write up our initial recommendations

You can go ahead with our recommendations or use them with others

Our promise is that you’ll have 2 useful and free suggestions from us