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SERVICES
SERVICES FOR TEAMS
Recommended Books (and other stuff) that we’ve read and reviewed on
Business Development, Project management and Consulting skills
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Just so that you know.
| Mahan Khalsa's CD set of this is something I keep in my car to remind me of the techniques |
This is for fans of NLP and discusses it's use in a Consulting role |
We've used a number of the "games" as great learning tools in workshops that we've run for clients |
| In the field of services this principle is our favourite |
A simple yet effective exploration of the principles of project management |
A beginners guide to project management written by Andy. Who we work with and who also provides a software platform for project teams to keep in touch and on track |
| I really liked some of the principles that this book discusses. I particularly like the conversational style "elevator pitch" which services teams find easy to use |
A little goldmine of tools and resources for people in the consultancy Lots of resources here |
David Maister is the Daddy of professional services gurus. He's a professor so can use lots of words when a few will do but lots of common sense and good ideas Check out his web-site below |
Links to other interesting sites on the topic of improving services performance
TESTIMONIALS
Mark Nutburn, IT Director, said of Kate Burton
“The career coaching programme with Kate has been uplifting to the point where I’m now enthusing about my work and interested in developing my career.
I now have a clear understanding of how to go forward. In fact, it’s been an eye-opener to step back, stop and think what I really want to be doing”
